Lisbon On-site Banking Ops Expert — 24/7 English Support

Cross Border Talents; Lisboa; Sur place; EUR 21 000 - 30 000; Plein temps

Avantages offerts par ce poste

Performance bonuses

Private health insurance

Dental insurance

Multicultural environment

Résumé du poste

Cross Border Talents in Lisbon is seeking an Ops Customer Expert to support international banking customers. You will handle inquiries via phone, chat and email, focusing on payments, fraud, and chargebacks. Working on-site in Lisbon with a 40-hour week.

Ideal candidates have 1+ year in Banking/Financial Services or Insurance and fluent English, and are comfortable with 24/7 rotating shifts in a multicultural, international team.

Qualifications

• 1+ year of experience in Banking, Financial Services or Insurance.
• Advanced/Fluent English.
• Comfortable working 24/7 rotating shifts.
• Willingness to work on-site in Lisbon.

Responsabilités

• Handle banking and financial customer inquiries.
• Manage fraud cases, payment disputes and chargebacks.
• Support customers via phone, chat and email.

Connaissances

Advanced English

Description du poste

Cross Border Talents in Lisbon is seeking an Ops Customer Expert to support international banking customers. You will handle inquiries via phone, chat and email, focusing on payments, fraud, and chargebacks. Working on-site in Lisbon with a 40-hour week.

Ideal candidates have 1+ year in Banking/Financial Services or Insurance and fluent English, and are comfortable with 24/7 rotating shifts in a multicultural, international team.