Lisbon Portuguese Banking Support Specialist

Global Crest Solution; Lisboa; Sur place; EUR 18 000 - 28 000; Plein temps

Avantages offerts par ce poste

Meal Allowance

Health and Life Insurance

Relocation Assistance

International Team

Career Growth

Résumé du poste

Global Crest Solution in Lisbon is seeking a Portuguese Customer Support Agent to join an international banking project. You will handle customer enquiries and assist with everyday banking tasks in a fast-paced environment.

This on-site position requires excellent Portuguese communication, a customer-focused mindset, and the ability to follow internal procedures and regulatory requirements. You will contribute to a reliable, high-quality service experience for banking customers.

Qualifications

• Native or proficient Portuguese speaking and writing ability.
• Experience delivering customer service in a banking or financial environment is advantageous.
• Strong communication and problem-solving skills with attention to detail.

Responsabilités

• Provide high-quality customer service within a banking environment.
• Answer customer enquiries, handle requests, and monitor banking operations.
• Follow internal procedures and regulatory requirements.
• Build trusting relationships with customers through professional communication.
• Manage customer interactions efficiently, focusing on satisfaction and loyalty.

Connaissances

Portuguese language

Customer service

Communication

Description du poste

Global Crest Solution in Lisbon is seeking a Portuguese Customer Support Agent to join an international banking project. You will handle customer enquiries and assist with everyday banking tasks in a fast-paced environment.

This on-site position requires excellent Portuguese communication, a customer-focused mindset, and the ability to follow internal procedures and regulatory requirements. You will contribute to a reliable, high-quality service experience for banking customers.