Lisbon Outbound Sales & Service Specialist

Cross Border Talents; Lisboa; On-site; EUR 14,000 - 22,000; Full time

Benefits offered by this job

Full training provided

On-site work in Lisbon

Job summary

Cross Border Talents in Lisbon is seeking an outbound customer service representative to contact potential customers by phone and present tailored solutions. The role focuses on building relationships and guiding prospects through product offerings.

The position requires working on-site in Lisbon for a 40-hour week, with full training provided to develop communication, sales, and customer-relations skills. Previous CS/sales experience is beneficial but not required.

Qualifications

• Be legally eligible to work in Portugal.
• Be available to work on-site in Lisbon.
• Be available for a 40-hour working week.
• Be comfortable working in an outbound customer-facing role.
• Have strong communication and interpersonal skills.
• Be comfortable speaking with potential customers by phone.
• Be able to understand customer needs and communicate suitable solutions.
• Previous experience in customer service or sales is beneficial, but training is provided.

Responsibilities

• Contact potential customers by phone.
• Understand their needs and identify suitable solutions.
• Present relevant products and services.
• Build positive relationships with prospective customers.
• Handle questions and objections professionally.
• Work towards customer acquisition objectives.
• Follow established procedures and quality standards.

Skills

Strong communication skills

Phone communication

Customer focus

Job description

Cross Border Talents in Lisbon is seeking an outbound customer service representative to contact potential customers by phone and present tailored solutions. The role focuses on building relationships and guiding prospects through product offerings.

The position requires working on-site in Lisbon for a 40-hour week, with full training provided to develop communication, sales, and customer-relations skills. Previous CS/sales experience is beneficial but not required.