Lisbon Outbound Sales & Customer Service Rep

Cross Border Talents; Lisboa; On-site; EUR 15,000 - 21,000; Full time

Job summary

Cross Border Talents in Lisbon is seeking an outbound customer service representative to contact potential customers by phone, understand their needs, and present suitable products. You will build positive relationships with prospects and handle questions or objections as you work toward customer acquisition, following established procedures in a professional office setting.

The role emphasizes developing communication and sales-related skills in an international, multicultural environment with

Qualifications

• Legal right to work in Portugal.
• Available to work on-site in Lisbon.
• Willing to work in an outbound, customer-facing role.
• Strong communication and interpersonal skills.
• Interest in sales and relationship-building.

Responsibilities

• Call potential customers by phone to introduce offerings.
• Understand customer needs and propose suitable solutions.
• Present relevant products and services to prospects.
• Build and maintain positive relationships with potential customers.
• Address questions and objections professionally.
• Aim to achieve customer acquisition objectives.
• Follow established procedures and quality standards.

Skills

Outbound calling

Customer service

Communication

Sales orientation

Job description

Cross Border Talents in Lisbon is seeking an outbound customer service representative to contact potential customers by phone, understand their needs, and present suitable products. You will build positive relationships with prospects and handle questions or objections as you work toward customer acquisition, following established procedures in a professional office setting.

The role emphasizes developing communication and sales-related skills in an international, multicultural environment with