Lisbon On-Site Ukrainian-Speaking Customer Advisor

Ignite; Amadora; Vor Ort; EUR 13.000 - 15.000; Vollzeit

Benefits dieser Stelle

Private medical plan

Career progression opportunities

Diverse, multicultural office

Language training and team activities

Zusammenfassung

Ignite in Lisbon is seeking Ukrainian-speaking Customer Advisors to support a global social media platform. This on-site role requires candidates to be based in Lisbon or willing to relocate under our relocation package.

You will be the frontline contact for Ukrainian-speaking users, helping with access issues, privacy settings, and usage questions. Full training provided; no mandatory prior experience required.

Qualifikationen

• Fluent Ukrainian language required.
• Functional English (B2) for team communications and training.
• EU working eligibility or relocation assistance provided.

Aufgaben

• Provide front-line Ukrainian-language customer support via live chat and email.
• Investigate account access issues, privacy settings, and usage questions.
• Educate users on platform policies and safety guidelines to maintain a secure community.
• Resolve tickets promptly with professionalism and empathy.

Jobbeschreibung

Ignite in Lisbon is seeking Ukrainian-speaking Customer Advisors to support a global social media platform. This on-site role requires candidates to be based in Lisbon or willing to relocate under our relocation package.

You will be the frontline contact for Ukrainian-speaking users, helping with access issues, privacy settings, and usage questions. Full training provided; no mandatory prior experience required.