Ukrainian-Speaking Customer Advisor — Lisbon (On‑Site, Relocation)

Ignite; Sintra; On-site; EUR 13,000 - 15,000; Full time

Benefits offered by this job

Professional Development

Health Coverage

Company Culture

Lifestyle Extra

Job summary

The role requires EU/Portuguese status or relocation, English at B2, and a willingness to work rotating shifts in a dynamic, multicultural environment.

Qualifications

• Native-level or fluent Ukrainian; English at B2 level or higher.
• EU citizenship, Portuguese residence permit, or refugee status allowed.
• Resident in Lisbon or prepared to relocate with visa-ready eligibility.

Responsibilities

• Provide customer support to Ukrainian speakers via email and live chat.
• Address login issues, privacy settings, and site navigation questions.
• Help maintain platform safety and enforce community guidelines.
• Respond to inquiries promptly while maintaining professionalism and KPIs.

Skills

Ukrainian language

English (B2)

Job description

The role requires EU/Portuguese status or relocation, English at B2, and a willingness to work rotating shifts in a dynamic, multicultural environment.