Lisbon English-Speaking Customer Support (On-site)

Cross Border Talents; Lisboa; Vor Ort; EUR 25.000 - 29.000; Vollzeit

Zusammenfassung

Cross Border Talents in Lisbon is seeking an English-speaking Customer Service Specialist for our Advertising Platform. You will help customers with accounts, payments, and platform features in a fast-paced environment.

This on-site role in Lisbon is full-time with training in English. Prior advertising experience is helpful but not required, as the team values clear communication and problem-solving.

Qualifikationen

• Fluent English, ideally C1 or higher.
• Strong written and verbal communication skills.
• Good customer care and problem-solving abilities.
• Comfort using digital platforms and computer systems.
• Advertising or customer support experience is useful but not essential.

Aufgaben

• Support customers with account-related questions and technical issues.
• Assist with payment inquiries and platform functionality.
• Guide users through advertising tools and available services.
• Provide customer support through designated channels and maintain records.

Kenntnisse

Fluent English

Strong written/verbal

Customer care

Problem solving

Digital platforms

Jobbeschreibung

Cross Border Talents in Lisbon is seeking an English-speaking Customer Service Specialist for our Advertising Platform. You will help customers with accounts, payments, and platform features in a fast-paced environment.

This on-site role in Lisbon is full-time with training in English. Prior advertising experience is helpful but not required, as the team values clear communication and problem-solving.