Lisbon On-site AI Tech Support Specialist (English)

Savior Artigos Texteis Lda; Oeiras; Vor Ort; EUR 15.000 - 17.000; Vollzeit

Benefits dieser Stelle

Paid training

International environment

Career development

Zusammenfassung

Savior Artigos Texteis Lda in Lisbon is seeking an English-speaking Customer Support Specialist to join an international team supporting users of a leading AI platform.

You will assist both consumers and business users with account, billing, product, and technical-related issues while delivering an excellent customer experience. This on-site role requires availability for rotating day shifts.

Qualifikationen

• Experience in customer support, helpdesk, or related roles.
• English level C1–C2.
• Comfortable with technology and digital platforms.
• Willing to rotate day shifts between 07:00 and 22:00.

Aufgaben

• Support customers via multiple channels.
• Assist with billing, account access, and product-related issues.
• Troubleshoot problems and guide users on the platform.
• Deliver clear and timely solutions while meeting quality standards.

Kenntnisse

C1–C2 English

Customer Support Experience

Strong communication

Tech-savvy

Lisbon resident

Jobbeschreibung

Savior Artigos Texteis Lda in Lisbon is seeking an English-speaking Customer Support Specialist to join an international team supporting users of a leading AI platform.

You will assist both consumers and business users with account, billing, product, and technical-related issues while delivering an excellent customer experience. This on-site role requires availability for rotating day shifts.