AI-Ready Tech Support Specialist (Lisbon, English)

Savior Artigos Texteis Lda; Lisboa; On-site; EUR 24,000 - 36,000; Full time

Job summary

Savior Artigos Texteis Lda, based in Lisbon, is hiring English-speaking support associates to help customers with digital tools and technical questions. You will respond across channels, diagnose issues, provide fixes or escalate when needed, and keep detailed records.

Training on our tools and AI products is provided in the first weeks. We seek candidates with English at C1 level and a tech or technical support background.

Qualifications

• English at C1 level or higher.
• Background in technology or technical support is preferred.
• Interest in artificial intelligence is a plus.

Responsibilities

• Reply to customers across multiple channels.
• Identify root causes and apply fixes or escalate as needed.
• Maintain accurate records in the system.

Skills

English proficiency (C1+)

Customer support

Job description

Savior Artigos Texteis Lda, based in Lisbon, is hiring English-speaking support associates to help customers with digital tools and technical questions. You will respond across channels, diagnose issues, provide fixes or escalate when needed, and keep detailed records.

Training on our tools and AI products is provided in the first weeks. We seek candidates with English at C1 level and a tech or technical support background.