English-Speaking Tech Support Specialist – Lisbon (On-site)
Savior Artigos Texteis Lda
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Benefits offered by this job
Job summary
Savior Artigos Texteis Lda in Lisbon, Portugal is seeking an English-speaking Customer Support Representative to join our team on-site. This role supports an international BPO client, handling multi-channel customer interactions, and assisting with billing queries while promoting product usage.
The ideal candidate is fluent in English, tech-savvy with an interest in AI, and capable of troubleshooting in a fast-paced environment.
Qualifications
- Fluent English required.
- Experience in Tech Support or strong tech affinity with AI interest.
- Excellent communication and customer service skills.
- Customer-oriented and professional attitude.
- Ability to troubleshoot and resolve issues efficiently.
- Comfortable working in a fast-paced environment.
- Previous customer service experience is a plus.
Responsibilities
- Provide professional customer support across multiple channels.
- Assist customers with billing and invoicing enquiries.
- Troubleshoot account access issues.
- Guide and support customers in using the client's products.
- Provide timely and high-quality solutions.
- Maintain excellent customer satisfaction and quality standards.
Skills
Job description
Savior Artigos Texteis Lda in Lisbon, Portugal is seeking an English-speaking Customer Support Representative to join our team on-site. This role supports an international BPO client, handling multi-channel customer interactions, and assisting with billing queries while promoting product usage.
The ideal candidate is fluent in English, tech-savvy with an interest in AI, and capable of troubleshooting in a fast-paced environment.
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