Lisbon-Based English-Speaking Cash App Support Specialist

Concentrix; Lisboa; Sur place; EUR 25 000 - 35 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Performance bonus

Full paid training

Career development programs

Résumé du poste

Concentrix is seeking a Service Representative in Lisbon, Portugal, to support clients in the finance area. The role involves assisting customers with app-related issues and providing a positive customer experience. Candidates should have strong English proficiency, experience in customer service, and troubleshooting skills. The position offers full-time with competitive salary, performance bonuses, and career development programs.

Qualifications

• High level of English proficiency is essential.
• Strong analytical skills to address customer queries.
• Experience with mobile applications and digital payments.

Responsabilités

• Provide assistance via phone, email, and chat.
• Resolve app-related issues and guide users.
• Ensure a positive customer experience and escalate complex issues.

Connaissances

High level of English (oral and written)

Strong analytical and troubleshooting skills

Familiarity with mobile apps and digital payments

Ability to understand customer concerns

Previous experience in customer service

Description du poste

Concentrix is seeking a Service Representative in Lisbon, Portugal, to support clients in the finance area. The role involves assisting customers with app-related issues and providing a positive customer experience. Candidates should have strong English proficiency, experience in customer service, and troubleshooting skills. The position offers full-time with competitive salary, performance bonuses, and career development programs.