Lease Support Engineer

Hexa Group; Lisboa; Hybrid; EUR 55,000 - 75,000; Full time

Benefits offered by this job

Private health insurance from day one

Mental health support resources

Continuous training and certification

Flexibility in role and project timing

Childcare vouchers and balance support

Team milestones and leadership

Job summary

Hexa seeks a Senior Lease Support Engineer to back application delivery and infrastructure reliability in a private cloud. You will maintain Kubernetes infrastructure, build and troubleshoot Jenkins pipelines, and manage deployments with XL Deploy/XL Release.

You will collaborate with cross‑functional teams to enhance automation and operational reliability, while maintaining documentation and runbooks for incident response and continuous improvement.

Qualifications

• 5+ years of experience in IT infrastructure support, DevOps, or similar roles.
• Hands‑on experience supporting Kubernetes infrastructure in private clouds.
• Strong troubleshooting across infrastructure, CI/CD and deployment processes.
• Understanding of Java application build and delivery pipelines.
• Collaborative, responsible and solution‑oriented mindset in technical teams.

Responsibilities

• Maintain Kubernetes infrastructure in a private cloud for stability and continuity.
• Create, maintain and troubleshoot Jenkins pipelines for Java delivery.
• Manage deployments and releases using XL Deploy and XL Release.
• Investigate and resolve incidents in infrastructure, pipelines and deployments.
• Collaborate with development, infra and operations teams for reliable delivery.
• Improve automation and deployment workflows for reliability.
• Maintain technical documentation and operating procedures.

Skills

Kubernetes

Private cloud environments

Jenkins

CI/CD practices

XL Deploy

XL Release

Java application delivery

Incident management

Infrastructure troubleshooting

Deployment and release management

Tools

Jenkins

XL Deploy

XL Release

Docker

Job description

We are looking for a Senior Lease Support Engineer to support application delivery and infrastructure reliability in the banking sector. This role focuses on Kubernetes infrastructure, CI/CD pipelines, deployment processes and operational support for Java-based applications in a private cloud environment.

WHAT YOU WILL DO

• Maintain and support Kubernetes infrastructure in a private cloud environment, ensuring stability, availability and operational continuity.
• Create, maintain and troubleshoot Jenkins pipelines for Java application delivery.
• Manage application deployments and release processes using XL Deploy and XL Release.
• Investigate, analyze and resolve infrastructure, pipeline and deployment incidents.
• Collaborate with development, infrastructure and operations teams to support reliable application delivery.
• Improve automation, deployment workflows and operational reliability through continuous optimization.
• Maintain technical documentation, operational procedures and troubleshooting guidance.

WHAT WE ARE LOOKING FOR

• Minimum of 5 years of experience in IT infrastructure support, DevOps, application operations or a similar technical role.
• Hands‑on experience supporting Kubernetes infrastructure in private cloud environments.
• Strong troubleshooting capability across infrastructure, CI/CD and deployment processes.
• Practical understanding of Java application build and delivery processes.
• Collaborative, responsible and solution‑oriented mindset when working with technical teams.
• Ability to work with operational discipline, documentation practices and continuous improvement principles.

TECHNICAL SKILLS

• Kubernetes
• Private cloud environments
• Jenkins
• CI/CD practices
• XL Deploy
• XL Release
• Java application delivery
• Incident management
• Infrastructure troubleshooting
• Deployment and release management

NICE TO HAVE

• Scripting and automation experience
• Docker and container technologies
• Monitoring tools
• IT service management processes

WHAT WE OFFER

• Private health insurance from day one, with no waiting periods and optional family extension.
• Confidential mental health support through specialized resources, content and live sessions from day one.
• Continuous training and certification support to strengthen long‑term capability development.
• Flexibility whenever the role and project context allow it, supporting sustainable delivery and daily balance.
• Childcare vouchers and practical support measures designed to help balance personal and professional life.
• Team moments, shared milestones and leadership presence when it matters most.
• Upskilling opportunities in quality management, information security, AI governance and cybersecurity best practices.

EQUAL OPPORTUNITY

Hexa is committed to equal opportunity, inclusion and respectful recruitment practices, aligned with the principles of the Portuguese Diversity Charter. We welcome applications from people with different backgrounds, experiences and perspectives.

HEXA LIFE

At Hexa, we are all Builders. You will join a collaborative environment based on honesty, mutual support and agility, where people are encouraged to contribute, improve and build meaningful solutions together.