Key Account Manager - Public Sector

Michael Page; Lisboa; On-site; EUR 40,000 - 66,000; Full time

Job summary

Michael Page is seeking a Key Account Manager (Public Sector) to develop strategic client relationships with a focus on public sector accounts. The role involves driving growth, managing key accounts, and collaborating with sales, marketing, and delivery teams to deliver tailored solutions.

The successful candidate will have a bachelor’s degree in a related field and at least five years of experience in sales or account management, strong problem-solving and strategic thinking skills, and

Qualifications

• Bachelor’s degree in business, engineering, marketing, or related field.
• 5+ years of proven sales/account management experience.
• Strong problem-solving skills to address client issues and challenges.
• Strategic thinking with ability to develop and execute account plans.
• Experience in IT sector is advantageous for this role.
• Proficiency in sales techniques, including negotiation, closing deals, and upselling/cross-selling.

Responsibilities

• Build and nurture strong client relationships with key accounts.
• Identify and develop new business opportunities with existing clients.
• Collaborate with internal teams to develop compelling proposals and deliver effective solutions.
• Manage a portfolio of key clients, tracking progress, deadlines, and budgets.
• Monitor account performance and implement measures to improve profitability.
• Negotiate contracts and commercial agreements with clients.

Skills

Account management

Sales experience

Negotiation

Relationship building

Strategic thinking

English proficiency

Education

Bachelor’s degree in business, engineering, marketing, or related field

Job description

This Key Account Manager (Public Sector) role focuses on developing strategic client relationships, driving business growth, and managing key public sector accounts.

Client Details

Our client is a technology consulting firm specialising in AI-led transformation, helping businesses and public institutions improve efficiency and drive digital growth.

Description

Build and nurture strong client relationships:

• Establish and maintain trusted relationships with key clients, acting as their primary point of contact and ensuring their long-term satisfaction.
• Develop a deep understanding of client needs, goals, and challenges, anticipating their requirements and proposing tailored solutions.

Drive new business opportunities:

• Identify and develop new business opportunities with existing clients, expanding the service portfolio and increasing account profitability.
• Collaborate with internal teams (sales, marketing, delivery) to develop compelling proposals and ensure the delivery of effective solutions.

Manage key accounts:

• Manage a portfolio of key clients, overseeing project progress, ensuring adherence to deadlines and budgets, and maximising delivered value.
• Monitor account performance, analyse key metrics, and implement measures to improve performance and profitability.
• Ensure effective communication between clients and internal teams, resolving issues and guaranteeing client satisfaction.

Other responsibilities:

• Negotiate contracts and commercial agreements with clients.
• Stay abreast of market trends and client needs.
• Represent the company at industry events and conferences.
• Contribute to the development of sales and marketing strategies.

Profile

• A bachelor's degree in business, engineering, marketing, sales, or a related field;
• Proven experience in sales, account management, or a related field (5 years minimum);
• Strong problem-solving skills to address client issues and challenges effectively;
• Strategic thinking and the ability to develop and execute account plans to achieve objectives;
• Experience in the IT sector in which the company operates can be a significant advantage;
• Proficiency in sales techniques, including negotiation, closing deals, and upselling or cross-selling products/services.
• Exceptional relationship-building and interpersonal skills to establish and maintain strong client relationships.
• Ability to adapt to changing market conditions, client needs, and internal processes.
• Capability to speak, understand, read and write English at a professional level.

Job Offer

• Career progression opportunities within a growing technology consulting company.
• Continuous professional development and learning opportunities.
• High level of autonomy and visibility within the organisation.