Key Account Manager - Financial Services

Michael Page; Lisboa; In loco; EUR 60.000 - 90.000; Tempo pieno

Descrizione del lavoro

Michael Page is seeking a strategic Key Account Manager in the Financial Services sector to build and nurture relationships with key clients, drive new business opportunities, and manage large accounts within a technology-led consulting environment.

You will collaborate with internal teams (sales, marketing, delivery) to tailor solutions, negotiate contracts, and ensure client satisfaction while contributing to growth strategies and industry representation.

Competenze

• Bachelor's degree in business, engineering, marketing, sales, or a related field.
• 5+ years of experience in sales or account management.
• Excellent communication and negotiation skills.
• IT sector experience is advantageous.
• Professional-level English proficiency.

Mansioni

• Build and nurture strong client relationships and act as primary contact.
• Identify and develop new business opportunities within existing clients.
• Manage a portfolio of key accounts, monitoring progress against deadlines and budgets.
• Analyze metrics, improve account performance and profitability.
• Negotiate contracts and commercial agreements with clients.
• Stay informed on market trends and client needs.
• Represent the company at industry events and conferences.
• Contribute to the development of sales and marketing strategies.

Conoscenze

Problem solving

Strategic thinking

Relationship building

Adaptability

Negotiation

English proficiency

Formazione

Bachelor's degree

Descrizione del lavoro

This Key Account Manager (Financial Services) role focuses on developing strategic client relationships, driving business growth, and managing strategics accounts.

Our client is a technology consulting firm specialising in AI-led transformation, helping businesses and public institutions improve efficiency and drive digital growth.

Description

Build and nurture strong client relationships:

• Establish and maintain trusted relationships with key clients, acting as their primary point of contact and ensuring their long-term satisfaction.
• Develop a deep understanding of client needs, goals, and challenges, anticipating their requirements and proposing tailored solutions.

Drive new business opportunities:

• Identify and develop new business opportunities with existing clients, expanding the service portfolio and increasing account profitability.
• Collaborate with internal teams (sales, marketing, delivery) to develop compelling proposals and ensure the delivery of effective solutions.

Manage key accounts:

• Manage a portfolio of key clients, overseeing project progress, ensuring adherence to deadlines and budgets, and maximising delivered value.
• Monitor account performance, analyse key metrics, and implement measures to improve performance and profitability.
• Ensure effective communication between clients and internal teams, resolving issues and guaranteeing client satisfaction.

Other responsibilities:

• Negotiate contracts and commercial agreements with clients.
• Stay abreast of market trends and client needs.
• Represent the company at industry events and conferences.
• Contribute to the development of sales and marketing strategies.

Profile

• A bachelor's degree in business, engineering, marketing, sales, or a related field;
• Proven experience in sales, account management, or a related field (5 years minimum);
• Strong problem-solving skills to address client issues and challenges effectively;
• Strategic thinking and the ability to develop and execute account plans to achieve objectives;
• Experience in the IT sector in which the company operates can be a significant advantage;
• Proficiency in sales techniques, including negotiation, closing deals, and upselling or cross-selling products/services.
• Exceptional relationship-building and interpersonal skills to establish and maintain strong client relationships.
• Ability to adapt to changing market conditions, client needs, and internal processes.
• Capability to speak, understand, read and write English at a professional level.

Job Offer

• Career progression opportunities within a growing technology consulting company.
• Continuous professional development and learning opportunities.
• High level of autonomy and visibility within the organisation.