Italian Tech Support Specialist - Remote in Portugal
Cbtalents
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Benefits offered by this job
Job summary
Cbtalents is seeking an Italian-speaking Technical Customer Support Specialist for a Portugal-based, remote project. You will provide customer support in Italian and English, troubleshoot technical inquiries, and document cases clearly.
Based in Portugal or willing to relocate, you will join a remote team delivering excellent customer experiences. Relocation support is provided for eligible candidates, and EU passport holders open to relocation are welcome.
Qualifications
- Fluent in Italian and English.
- Tech-savvy with strong communication.
- Good problem-solving and empathy.
Responsibilities
- Provide technical customer service and support.
- Identify, troubleshoot, and resolve customer issues efficiently.
- Handle inquiries and complaints with professionalism and empathy.
- Explain technical solutions clearly to customers.
- Track issues and document cases accurately.
- Follow up until resolution.
Skills
Job description
Cbtalents is seeking an Italian-speaking Technical Customer Support Specialist for a Portugal-based, remote project. You will provide customer support in Italian and English, troubleshoot technical inquiries, and document cases clearly.
Based in Portugal or willing to relocate, you will join a remote team delivering excellent customer experiences. Relocation support is provided for eligible candidates, and EU passport holders open to relocation are welcome.
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