Italian-Speaking Tech Support Specialist – Lisbon (On-site)

Velenosi&Meredith; Lisboa; On-site; EUR 30,000 - 44,000; Full time

Benefits offered by this job

Daily food allowance

Performance bonus

Job summary

Velenosi&Meredith in Lisbon, Portugal is seeking an Italian-speaking Customer Support Specialist to assist Italian-speaking clients via phone and email, and to perform initial troubleshooting and technical diagnostics. You will handle order follow-ups, minor repairs, and customer queries using 3 support systems while maintaining a customer-focused approach.

The position is 100% on-site in Lisbon with a schedule from 08:00 AM to 06:00 PM, Monday to Saturday with a rotational day off and Sundays

Qualifications

• Fluency in Italian and English (written & spoken).
• Customer-facing experience is a plus.
• Strong problem-solving and tech adaptability.

Responsibilities

• Assist Italian-speaking clients via phone and email.
• Perform initial troubleshooting and technical diagnostics.
• Handle order follow-ups, minor repairs, and customer queries using 3 support systems.

Skills

Italian

English

Tools

Support systems

Job description

Velenosi&Meredith in Lisbon, Portugal is seeking an Italian-speaking Customer Support Specialist to assist Italian-speaking clients via phone and email, and to perform initial troubleshooting and technical diagnostics. You will handle order follow-ups, minor repairs, and customer queries using 3 support systems while maintaining a customer-focused approach.

The position is 100% on-site in Lisbon with a schedule from 08:00 AM to 06:00 PM, Monday to Saturday with a rotational day off and Sundays