Italian-Speaking Enterprise Account Specialist (Hybrid)

Teamviewer Gmbh; Braga; Hybrid; EUR 60,000 - 90,000; Full time

Benefits offered by this job

Onsite onboarding

Salary reviews

Private pension top-up (BAV)

Public transport friendly offices

E-bike lease (Germany only)

Special gym terms

Corporate benefits platform with many/

Team events

Open door policy

Work From Abroad Program

Diversity initiatives

Job summary

TeamViewer GmbH in Porto, Portugal, is seeking an Enterprise Account Specialist who speaks Italian and English to own renewals, growth and day-to-day relationships for a portfolio of enterprise customers across EMEA in a hybrid work setup.

You will drive retention and expansion targets, forecast renewals weekly with Account Managers and Account Executives, and demonstrate TeamViewer value through product demonstrations and cross-sell opportunities.

Qualifications

• Fluency in Italian and English is mandatory.
• 1–3 years in a quota-carrying or pipeline-generating role such as inside sales, SDR/BDR, renewals, customer success or account management; SaaS or technology experience preferred.
• Experienced SDRs ready to progress into account ownership, or early-career account management and renewals professionals, are encouraged to apply.
• Comfortable owning retention and expansion targets, forecasting weekly and being measured on commercial outcomes.
• Able to manage a high-volume customer book with consistent organization, follow-up and CRM discipline; Salesforce experience is preferred.

Responsibilities

• Own renewal opportunities in Salesforce from outreach through closed renewal, maintaining accurate stages, close dates, next steps and forecast categories.
• Run a proactive renewal cycle so every renewal has an owner, a plan and a next step before the due date.
• Grow revenue within your customer book through seat expansion, add-ons, license upgrades and cross-sell/upsell opportunities.
• Hold regular customer conversations to understand adoption, business priorities, upcoming initiatives, risks and growth opportunities.
• Deliver product demonstrations and value conversations for TeamViewer functionality and integrations, with Sales Engineering support for complex requirements.
• Identify accounts with potential for larger opportunities and create a handoff to the Account Manager or Account Executive.
• Coordinate with Support and other teams when issues arise, ensuring follow-up and escalation of stalled issues.
• Operate within the agreed ownership model between specialist desk and account owners for clean handoffs.

Skills

Italian language

English language

SaaS sales

Account management

CRM (Salesforce)

Renewals

Tools

Salesforce

Job description

TeamViewer GmbH in Porto, Portugal, is seeking an Enterprise Account Specialist who speaks Italian and English to own renewals, growth and day-to-day relationships for a portfolio of enterprise customers across EMEA in a hybrid work setup.

You will drive retention and expansion targets, forecast renewals weekly with Account Managers and Account Executives, and demonstrate TeamViewer value through product demonstrations and cross-sell opportunities.