German-Speaking Inside Sales: Renewals (Hybrid)

Teamviewer Gmbh; Braga; Hybrid; EUR 40.000 - 60.000; Vollzeit

Benefits dieser Stelle

Onsite Onboarding

Great compensation and benefits

Public transport friendly offices

Special terms for local gyms

Discounts on Corporate Benefits

Regular Team events

Open door policy

Hybrid work time

Work From Abroad Program

Diversity initiatives

Zusammenfassung

TeamViewer is seeking an Inside Sales Specialist – Renewals (German Speaking) to help retain and grow our German-speaking customer base in Porto. You will manage renewals, spot opportunities and deliver an exceptional customer experience.

Join the Retention Team-EMEA, collaborate cross-functionally, and leverage your IT/SaaS knowledge in a dynamic, hybrid work environment with onsite onboarding and attractive bonus opportunities.

Qualifikationen

• University or college degree in the field of Business, Marketing, or something similar is great, but not a dealbreaker
• 1-2 years of experience in sales, customer retention or customer service, ideally with a focus on renewals
• Ideally experience in the IT environment with SaaS knowledge
• Strong communication skills, positive attitude and enjoy working in an international team
• Customer-centric and results-oriented approach, demonstrating a willingness to go the extra mile
• Fluency in German and English is mandatory, further languages are a plus

Aufgaben

• Execute the renewal process to ensure ARR is retained or expanded
• Identify opportunity and customer level risk and coordinate the mitigation
• Collaborate cross-functionally to provide exceptional customer experiences, building trust and credibility both internally and externally
• Establish business relationships with TeamViewer customers via telephone and e-mail
• Discover cross and up-sell opportunities with the existing customer base
• Monitor and report on market and competitor trends, providing relevant feedback from the customers to improve internal processes and customer loyalty

Kenntnisse

German language

English language

Communication skills

SaaS knowledge

Customer focus

Ausbildung

University degree in Business/Marketing

Tools

CRM systems

Jobbeschreibung

TeamViewer is seeking an Inside Sales Specialist – Renewals (German Speaking) to help retain and grow our German-speaking customer base in Porto. You will manage renewals, spot opportunities and deliver an exceptional customer experience.

Join the Retention Team-EMEA, collaborate cross-functionally, and leverage your IT/SaaS knowledge in a dynamic, hybrid work environment with onsite onboarding and attractive bonus opportunities.