Italian-Speaking Customer Service Pro | EU Relocation

Cross Border Talents; Porto; On-site; EUR 30,000 - 40,000; Full time

Benefits offered by this job

Competitive salary

Relocation Support (Flight + Accommodation)

Paid training and career development

International working environment

Job summary

Cross Border Talents in Porto is seeking an Italian Speaker Customer Service Representative to join their international support team. This role involves assisting Italian-speaking customers and ensuring an excellent customer experience in a fast-paced, multicultural environment.

Applicants must be fluent in Italian and English, possess strong communication skills, and be willing to relocate within the EU. The company offers competitive salary, relocation support, and opportunities for career development.

Qualifications

• Native or fluent Italian with a strong command of English.
• EU citizenship is mandatory.
• Willingness to relocate within the European Union.

Responsibilities

• Support Italian-speaking customers via phone, email, chat, or social media.
• Handle inquiries related to products, services, orders, and billing.
• Resolve customer issues professionally and efficiently.
• Document interactions accurately in internal systems.
• Meet quality standards and performance targets.

Skills

Native or fluent Italian (C1/C2 level)

English C1 level or higher

Strong communication and problem-solving skills

Basic computer skills

Flexibility to work shifts

Job description

Cross Border Talents in Porto is seeking an Italian Speaker Customer Service Representative to join their international support team. This role involves assisting Italian-speaking customers and ensuring an excellent customer experience in a fast-paced, multicultural environment.

Applicants must be fluent in Italian and English, possess strong communication skills, and be willing to relocate within the EU. The company offers competitive salary, relocation support, and opportunities for career development.