Italian-Speaking Customer Success Specialist – EU Relocation

Hiring International Academy; Lisboa; On-site; EUR 24,000 - 32,000; Full time

Benefits offered by this job

Relocation Support (Flight + Accommod.

Paid training and career development

International working environment

Job summary

Hiring International Academy is looking for an Italian Speaker Customer Service Representative to join our international support team. The role involves assisting Italian-speaking customers and delivering an excellent customer experience in a fast-paced, multicultural environment.

Willingness to relocate within the EU is required. You will handle inquiries via phone, email, chat, or social media, resolve issues, document interactions, and strive to meet quality and performance targets in a

Qualifications

• Native Italian (C1/C2) and English (C1+) required.
• EU citizenship required for eligibility.
• Willingness to relocate within the EU.

Responsibilities

• Support Italian-speaking customers via phone, email, chat, or social media.
• Handle inquiries related to products, services, orders, and billing.
• Resolve customer issues professionally and efficiently.
• Document interactions accurately in internal systems.
• Meet quality standards and performance targets.

Skills

Italian (native/fluent)

English (C1+)

Communication skills

Problem solving

Basic computer skills

Shift flexibility

Willingness to relocate within EU

Job description

Hiring International Academy is looking for an Italian Speaker Customer Service Representative to join our international support team. The role involves assisting Italian-speaking customers and delivering an excellent customer experience in a fast-paced, multicultural environment.

Willingness to relocate within the EU is required. You will handle inquiries via phone, email, chat, or social media, resolve issues, document interactions, and strive to meet quality and performance targets in a