Italian-Speaking Customer Support — 24/7 Porto (Onsite)

WW Talents; Porto; On-site; EUR 1,000 - 1,400; Full time

Benefits offered by this job

Accommodation support

Welcome bonus

14 salaries per year

Food allowance

Job summary

WW Talents in Porto, Portugal is seeking a Customer Support Representative to provide professional, empathetic support to customers across markets. You will handle inquiries, resolve issues, and ensure a high-quality customer experience in a 24/7 rotational environment.

Relocation support is available, with accommodation assistance and a welcome bonus paid across the first year. Onsite role requiring Italian fluency and English proficiency, with compensation structured as monthly gross pay plus

Qualifications

• Fluent Italian (verbal and written).
• C1 level of English.
• Strong customer service and communication skills.
• Ability to learn and manage large information volumes.

Responsibilities

• Provide professional customer support through verbal and written communication.
• Handle inquiries, requests and complaints across markets.
• Identify customer needs and provide appropriate solutions.
• Support multiple markets when required.
• Maintain high service quality in a fast-paced environment.

Skills

Customer service

Communication

Problem solving

Multi-market support

Active listening

Job description

WW Talents in Porto, Portugal is seeking a Customer Support Representative to provide professional, empathetic support to customers across markets. You will handle inquiries, resolve issues, and ensure a high-quality customer experience in a 24/7 rotational environment.

Relocation support is available, with accommodation assistance and a welcome bonus paid across the first year. Onsite role requiring Italian fluency and English proficiency, with compensation structured as monthly gross pay plus