Italian Customer Support Specialist – Porto

Cross Border Talents; Porto; On-site; EUR 18,000 - 24,000; Full time

Benefits offered by this job

Health insurance

Full training

International environment

Career development

Coaching and support

Job summary

Cross Border Talents in Porto, Portugal, is seeking Italian-speaking Customer Service Advisors to join an international company delivering outstanding customer experiences. You will handle inquiries and administrative tasks, update CRM data, and strive for peak customer satisfaction.

The role includes full training from day one, a health insurance plan, and an international, multicultural work environment with career development opportunities.

Qualifications

• Fluent Italian (C1/C2) is required.
• Comfortable using multiple computer systems and CRM tools.
• Strong attention to detail and organizational skills.
• Excellent written communication skills.

Responsibilities

• Handle customer inquiries and administrative requests
• Update customer information using internal CRM systems
• Find appropriate solutions while ensuring customer satisfaction
• Communicate professionally and efficiently with customers
• Contribute to delivering an excellent customer experience

Skills

Italian language (C1/C2)

CRM tools

Attention to detail

Written communication

Customer oriented

Job description

Cross Border Talents in Porto, Portugal, is seeking Italian-speaking Customer Service Advisors to join an international company delivering outstanding customer experiences. You will handle inquiries and administrative tasks, update CRM data, and strive for peak customer satisfaction.

The role includes full training from day one, a health insurance plan, and an international, multicultural work environment with career development opportunities.