Italian Marketing Support Specialist – Lisbon (On-site)

Cross Border Talents; Lisboa; On-site; EUR 10,000 - 12,000; Full time

Benefits offered by this job

Welcome bonus

On-site in Lisbon

Job summary

Cross Border Talents in Lisbon, Portugal is seeking a Marketing Customer Support professional fluent in Italian and English. You will be the first point of contact, ensuring clear communication and patient handling of inquiries.

You'll maintain accurate case notes in internal systems, resolve issues efficiently, and know when to escalate. This on-site role runs 24/7 shifts with two rotative days off.

Qualifications

• Fluent in Italian and English.
• Clear, professional written and verbal communication.

Responsibilities

• Maintain accurate internal systems and case notes.
• Resolve issues efficiently while ensuring quality.
• Know when to escalate issues to the right teams.
• Contribute to a supportive, collaborative team environment.

Skills

Italian fluency

English fluency

Job description

Cross Border Talents in Lisbon, Portugal is seeking a Marketing Customer Support professional fluent in Italian and English. You will be the first point of contact, ensuring clear communication and patient handling of inquiries.

You'll maintain accurate case notes in internal systems, resolve issues efficiently, and know when to escalate. This on-site role runs 24/7 shifts with two rotative days off.