Italian-Speaking Customer Care Pro in Lisbon – On-Site

Cross Border Talents; Lisboa; On-site; EUR 16,000 - 20,000; Full time

Benefits offered by this job

Performance-based bonus

International work environment

Structured onboarding process

Job summary

Cross Border Talents in Lisbon is seeking an Italian-speaking Customer Service professional to join an international project. You will serve as the first point of contact for customers, providing support in Italian and English from an on-site Lisbon office.

Daily duties include handling inquiries, delivering professional assistance, and upholding a positive customer experience in a dynamic environment. The role offers an international setting and a structured onboarding process.

Qualifications

• Fluent Italian language skills required.
• Good command of English.
• Strong customer communication abilities.
• Customer-oriented mindset.

Responsibilities

• Provide professional customer support.
• Respond to customer inquiries.
• Assist customers as their first point of contact.
• Maintain a positive and service-oriented customer experience.

Skills

Italian

English

Customer communication

Customer-oriented

Job description

Main Requirements

• Fluent Italian
• Good command of English
• Strong customer communication skills
• Customer-oriented mindset
• Eligible to work in Portugal

About the Role

We are looking for an Italian-speaking Customer Service professional to join an international project in Lisbon.

You will serve as a first point of contact for customers, providing support in Italian and English from an on-site Lisbon office.

Key Responsibilities

• Provide professional customer support
• Respond to customer inquiries
• Assist customers as their first point of contact
• Maintain a positive and service-oriented customer experience

What We Offer

• Performance-based bonus
• International work environment
• Structured recruitment and onboarding process

Schedule

Monday to Friday, including bank holidays, with rotational shifts between 07:30 and 20:00.

Weekends off.

Expected start date: 8 October 2026

Apply

If you speak Italian and English and are ready to join an international customer service environment in Lisbon, apply now.

Prefer to apply by email? You can also send your CV in English directly to [e-mail], mentioning the job title in the subject line.