Italian Customer Support Specialist — On-Site Growth & Perks

Eugenia Talent; Lisboa; On-site; EUR 18,000 - 24,000; Full time

Benefits offered by this job

Meal allowance

Health and life insurance

Free snacks and beverages

Monthly and yearly bonuses

Growth & Learning opportunities

Job summary

Eugenia Talent in Lisbon seeks an Italian-speaking Customer Service Representative. The role is full-time and on-site, requiring fluent Italian and advanced English to support a diverse international client base.

You will handle online chatting, email, and calls, investigate and resolve issues, keep detailed records, and assist with accounts, video reviews, and channel upkeep. The environment offers growth opportunities and a dynamic multicultural team.

Qualifications

• 1 year of experience in customer support.
• Ability to handle confidential data with discretion.

Responsibilities

• Provide customer support via online chat, email, and calls.
• Identify issues and resolve them through investigation.
• Record actions, classify cases, and preserve logs.
• Assist with account creation, video reviews, and channel upkeep.

Skills

Italian

English

Job description

Eugenia Talent in Lisbon seeks an Italian-speaking Customer Service Representative. The role is full-time and on-site, requiring fluent Italian and advanced English to support a diverse international client base.

You will handle online chatting, email, and calls, investigate and resolve issues, keep detailed records, and assist with accounts, video reviews, and channel upkeep. The environment offers growth opportunities and a dynamic multicultural team.