Italian Customer Specialist — Growth, Bonus & Onsite Perks

Cross Border Talents; Lisboa; On-site; EUR 25,000 - 35,000; Full time

Benefits offered by this job

Attractive Salary

Performance Bonus

Meal Allowance

Transportation Support

Health & Life Insurance

Relocation Package

Job summary

Cross Border Talents is seeking a Customer Specialist in Lisbon, Portugal. In this role, you will provide professional customer support via phone, email, and live chat, ensuring a seamless and positive experience for customers.

The ideal candidate should be fluent in Italian (C1/C2) and English (B2), possess strong analytical and communication skills, and have a proactive, detail-oriented mindset. We offer competitive compensation, performance bonuses, and comprehensive health and life insurance.

Qualifications

• Proactive, detail-oriented mindset with eagerness to learn and grow in the customer service field.
• EU citizenship or valid Portuguese residency card required.

Responsibilities

• Deliver friendly and professional customer support via phone, email, and live chat.
• Handle customer inquiries, account requests, and troubleshooting tasks.
• Accurately document customer interactions within internal systems.

Skills

Fluent in Italian (C1/C2)

Fluent in English (B2)

Strong analytical abilities

Creative abilities

Communication abilities

Job description

Cross Border Talents is seeking a Customer Specialist in Lisbon, Portugal. In this role, you will provide professional customer support via phone, email, and live chat, ensuring a seamless and positive experience for customers.

The ideal candidate should be fluent in Italian (C1/C2) and English (B2), possess strong analytical and communication skills, and have a proactive, detail-oriented mindset. We offer competitive compensation, performance bonuses, and comprehensive health and life insurance.