Housekeeping Manager – JNcQUOI House

Amorim Luxury Group; Lisboa; On-site; EUR 35,000 - 55,000; Full time

Job summary

A prestigious hospitality group in Lisbon is seeking an experienced Housekeeping Manager to lead their housekeeping team. This role involves ensuring exceptional cleanliness standards, mentoring staff, and maintaining operational excellence. The ideal candidate will have a strong background in luxury hospitality, organization skills, and a guest-centric attitude. This is a full-time position that provides an opportunity to inspire a dedicated team.

Qualifications

• Proven experience in luxury hospitality housekeeping leadership.
• Natural talent for organization, detail, and aesthetics.
• Authentic people-leadership: you empower, listen, and grow your team.

Responsibilities

• Guide, mentor, and develop the housekeeping team.
• Ensure all rooms and spaces meet cleanliness standards.
• Oversee linen, amenities, and equipment management.

Skills

Organizational skills

Attention to detail

People leadership

Operational mindset

Professional communication

Guest-centric attitude

Commitment to excellence

Job description

4 days ago Be among the first 25 applicants

At JNcQUOI House, we create extraordinary spaces where hospitality becomes art and every moment feels effortless. Our people are the heart of this experience. We empower them to grow, contribute, and feel proud of delivering something truly exceptional. Joining our team means becoming part of a culture built on elegance, authenticity, and a shared commitment to creating unforgettable journeys for our guests.

Your Purpose

As Housekeeping Manager, you elevate the everyday. You lead with intention, ensuring that every room, space, and touchpoint reflects the JNcQUOI House signature—refined, warm, and meticulously cared for. You inspire your team, shape flawless operations, and safeguard the quality that defines our brand.

Responsibilities

• Guide, mentor, and develop the housekeeping team, fostering a culture of pride, collaboration, and continuous improvement.
• Plan staffing needs, schedules, and team structures aligned with the pace of the operation.
• Ensure all rooms, public areas, and back-of-house spaces meet the highest cleanliness and presentation standards.
• Conduct regular inspections and implement improvement plans to maintain our signature consistency.
• Oversee linen, amenities, and equipment management with accuracy and efficiency.
• Implement effective workflows and SOPs that elevate productivity and guest satisfaction.
• Manage budgets, inventory controls, and supplier relationships.
• Coordinate with Front Office, Maintenance, and F&B to guarantee seamless day‑to‑day execution.
• Uphold all hygiene, health, and safety standards for guests and team members.
• Ensure compliance with internal policies and local regulations.
• Work closely with Guest Relations to personalize service through thoughtful room presentation and attention to detail.
• Act quickly and elegantly to resolve guest needs and special requests.

About You

• Proven experience in luxury hospitality housekeeping leadership.
• A natural talent for organization, detail, and aesthetics.
• Authentic people‑leadership: you empower, listen, and grow your team.
• Strong operational mindset, initiative, and adaptability.
• Professional communication skills and a guest‑centric attitude.
• Commitment to excellence and a passion for creating memorable experiences.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Other

Industries

Hospitality

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