HelpDesk Technician

Rumos SA; Lisboa; Presencial; EUR 21 000 - 27 000; Tempo integral

Resumo da oferta

Rumos Portugal is seeking an IT Support Specialist in Moscavide, Lisbon to provide hands-on help with printers, PC hardware, and software. You will support CRM and internal tools, install software, and set up new employee workstations. Occasional travel to other branches may be required.

The ideal candidate has a bachelor’s degree in IT and at least 2 years’ IT support experience, with strong Windows network skills and excellent communication.

Qualificações

• Bachelor’s degree in Information Technology.
• At least 2 years of IT support experience.
• Experience with Windows networks and troubleshooting.
• Experience managing backups, computer equipment, and printers.
• Strong communication and interpersonal skills.

Responsabilidades

• Provide support and troubleshoot issues related to printers and computer equipment.
• Provide support for using CRM, internal software, and Google Sheets.
• Install and configure software.
• Set up and configure workstations and equipment for new employees.
• Troubleshoot issues in Windows environments.
• Make occasional trips to other branches as needed.

Conhecimentos

IT support

Windows networks

Printers

CRM software

Google Sheets

Software installation

Formação académica

Bachelor’s degree in Information Technology

Ferramentas

Backup software

CRM software

Descrição da oferta de emprego

• Provide support and troubleshoot issues related to printers and computer equipment;
• Provide support for using CRM, internal software, and Google Sheets;
• Install and configure software;
• Set up and configure workstations and equipment for new employees;
• Troubleshoot issues in Windows environments;
• Make occasional trips to other branches as needed.

Profile:

• Bachelor’s degree in Information Technology;
• At least 2 years of experience in IT support and operations;
• Experience in troubleshooting and managing Windows networks;
• Experience managing backups, computer equipment, and printers;
• Strong communication and interpersonal skills;
• Strong organizational skills and a proactive attitude;

This position is located in Moscavide, Lisbon.

Work with us:

• With more than 30 years of experience, Rumos has a team of professionals specialized in IT;
• At Rumos, consultants integrate highly challenging projects, based on the latest technology and in the most diverse sectors of activity;
• Rumos consultants have access to a certified training plan, which offers a constant update of technical skills;
• Rumos, as an employer, has job opportunities based on equity, integrity and diversity. Based on these values, we work so that no person is discriminated against on the basis of age, degree of disability, gender, marital status, pregnancy and maternity, race, beliefs or sexual orientation. We believe in everyone's abilities, because we have in our DNA team spirit and mutual help, empathy and respect.