Application Support Engineer

Rumos Group; Porto; Híbrido; EUR 42 000 - 54 000; Tempo integral

Resumo da oferta

Rumos, a leader in IT consulting with over 30 years of experience, seeks an experienced IT Operations/DevOps professional in Porto. You will monitor production environments, resolve incidents, and collaborate across development, systems, database, and network teams to maintain service levels.

You will manage backups, capacity control, and recovery tests, while contributing to automation and new architectural initiatives. Fluency in English is required.

Qualificações

• Degree in Computer Engineering, Computer Science, or related field.
• Minimum of 5 years in similar roles.
• Strong knowledge of Linux and Windows environments with scripting skills (Shell, Python, and/or PowerShell).
• Experience with workload scheduling solutions (VTOM, Control-M) and monitoring tools (Zabbix or Grafana).
• Experience with application and web servers (JBoss, Tomcat, Apache, or IIS) and databases (Oracle, Sybase, SQL Server, and/or MySQL).
• Knowledge of infrastructure and networking concepts (backups, LDAP, AD, Kerberos, Firewalls, Reverse Proxy, containers).
• Fluency in English (minimum B2).
• DevOps mindset, willingness to learn and develop; strong communication and teamwork.

Responsabilidades

• Ensure monitoring, support, and resolution of incidents in production environments, ensuring SLAs.
• Participate in management of operations and changes across applications and infrastructures with multiple teams.
• Ensure technical documentation, backup management, capacity control, and recovery tests.
• Contribute to automation initiatives and continuous process improvement; define architectures for new solutions.

Conhecimentos

DevOps mindset

Strong communication

Teamwork

Adaptability

Willingness to learn

Formação académica

Degree in Computer Engineering or Computer Science

Ferramentas

VTOM

Control-M

Zabbix

Grafana

JBoss

Tomcat

Apache

IIS

Oracle

Sybase

SQL Server

MySQL

Linux

Windows

Shell

Python

PowerShell

LDAP

Active Directory

Kerberos

Firewalls

Reverse Proxy

Containers

Descrição da oferta de emprego

• Degree in Computer Engineering, Computer Science, or a related field;
• Minimum of 5 years of professional experience in similar roles;
• Strong knowledge of Linux and Windows environments, including scripting skills (Shell, Python, and/or PowerShell);
• Experience with VTOM, Control-M, or other workload scheduling solutions, as well as monitoring tools (preferably Zabbix or Grafana);
• Experience with application and web servers (JBoss, Tomcat, Apache, or IIS) and databases (Oracle, Sybase, SQL Server, and/or MySQL);
• Knowledge of infrastructure and networking concepts, including backups, LDAP, Active Directory, Kerberos, Firewalls, Reverse Proxy, and containers;
• Fluency in English (minimum B2 level);
• DevOps mindset, with a willingness to learn and continuously develop;
• Strong communication and teamwork skills;
• Ability to adapt to a dynamic and challenging environment.
• Ensure the monitoring, support, and resolution of incidents in production environments, guaranteeing compliance with established service levels;
• Participate in the management of operations and changes across applications and infrastructures, working closely with development, systems, database, and network teams;
• Ensure technical documentation, backup management, application capacity control, and the execution of recovery tests;
• Contribute to automation initiatives, continuous process improvement, and the definition of architectures for new solutions.
• With more than 30 years of experience, Rumos has a team of professionals specialized in IT;
• At Rumos, consultants integrate highly challenging projects, based on the latest technology and in the most diverse sectors of activity;
• Rumos consultants have access to a certified training plan, which offers a constant update of technical skills;
• Rumos, as an employer, has job opportunities based on equity, integrity and diversity. Based on these values, we work so that no person is discriminated against on the basis of age, degree of disability, gender, marital status, pregnancy and maternity, race, beliefs or sexual orientation. We believe in everyone's abilities, because we have in our DNA team spirit and mutual help, empathy and respect.