GTM Operations & Enablement Specialist

Smartness; Portugal; Remote; EUR 35,000 - 40,000; Full time

Benefits offered by this job

Remote-first working environment

Direct impact on company operations

Collaboration with leadership

Growth opportunities

Ownership culture

Competitive compensation

Job summary

Smartness is seeking an Operations & Enablement professional to streamline GTM workflows and align Sales, Customer Success, Revenue Operations, and leadership. You will strengthen the CRM backbone, improve data quality, and drive adoption across the organization to support rapid growth.

The role emphasizes turning ambiguity into repeatable processes, coordinating initiatives, and delivering measurable gains in efficiency and stakeholder alignment.

Qualifications

• Experience in Operations, Enablement or similar roles in SaaS or fast-growth tech.
• Strong cross-functional collaboration and stakeholder management.
• Proven ability to translate complex ideas into repeatable processes.
• Comfort with CRM data, workflow documentation and adoption.

Responsibilities

• Own and improve GTM processes across Sales and Customer Success.
• Drive cross-functional alignment and coordinate initiatives.
• Maintain data quality and optimize CRM usage and integrations.
• Bring structure to complex projects and track progress end-to-end.
• Enable operational excellence by analyzing workflows and reducing friction.

Skills

Cross-functional collaboration

CRM proficiency

Process optimization

Strategic & hands-on

SaaS / high-growth tech

Fast-paced environment

English & Italian

Tools

Salesforce

HubSpot

Job description

Smartness is seeking an Operations & Enablement professional to streamline GTM workflows and align Sales, Customer Success, Revenue Operations, and leadership. You will strengthen the CRM backbone, improve data quality, and drive adoption across the organization to support rapid growth.

The role emphasizes turning ambiguity into repeatable processes, coordinating initiatives, and delivering measurable gains in efficiency and stakeholder alignment.