Global Travel Support Specialist (Spanish Speaker)

Boeva Tech; Lisboa; On-site; EUR 11,000 - 13,000; Full time

Benefits offered by this job

Base salary €1,050 gross/month

Language bonus €100

Performance bonus up to €100

Meal allowance €7.00/day

Job summary

Boeva Tech in Lisbon, Portugal, is hiring a travel support agent to help travelers with disruptions, refunds, and rebooking across multiple channels in a fast-paced international environment.

This role requires fluent Spanish (mandatory) and a good level of English. You will work rotating shifts Mon-Sun 08:00–22:00. Base salary is €1,050 gross per month, with a €100 language bonus, up to €100 performance bonus, and a daily meal allowance of €7.

Qualifications

• Fluent Spanish speaker (mandatory)
• Good level of English
• Ability to work in a fast-paced, international environment
• Customer service experience is a plus
• Willing to work rotating shifts

Responsibilities

• Serve as the first point of contact for travelers facing disruptions
• Manage flight modifications, cancellations, and rebooking requests
• Handle hotel booking issues and accommodation changes
• Process refunds and compensation cases
• Support customers through calls, emails, and chat
• Collaborate with travel partners, airlines, and internal systems
• Ensure fast, accurate, and empathetic resolution of cases

Skills

Spanish fluent

English good

Job description

Boeva Tech in Lisbon, Portugal, is hiring a travel support agent to help travelers with disruptions, refunds, and rebooking across multiple channels in a fast-paced international environment.

This role requires fluent Spanish (mandatory) and a good level of English. You will work rotating shifts Mon-Sun 08:00–22:00. Base salary is €1,050 gross per month, with a €100 language bonus, up to €100 performance bonus, and a daily meal allowance of €7.