Lisbon Travel Support Specialist (Spanish)

Cross Border Talents; Porto; On-site; EUR 9,343 - 11,191; Full time

Benefits offered by this job

Base salary of €920 gross per month

Attendance bonus of €25

Meal allowance

Training and onboarding provided

Relocation package if applicable

Job summary

Cross Border Talents in Lisbon is looking for a Customer Service Representative to join their leading travel project. This role involves providing high-quality support to airline passengers, assisting with inquiries and reservations.

The ideal candidate will be fluent in Spanish, possess strong communication and problem-solving skills, and work 40 hours a week with a rotational schedule. A total compensation of €920 gross per month plus bonuses and allowances is offered.

Qualifications

• Fluency in Spanish and good command of English.
• Ability to handle multiple tasks in a fast-paced environment.
• Strong customer service and communication skills.

Responsibilities

• Provide professional support to airline passengers through various channels.
• Assist with flight reservations, modifications, and cancellations.
• Resolve customer complaints efficiently and document interactions.
• Maintain high service quality standards and achieve performance objectives.

Skills

Excellent communication

Customer service skills

Problem-solving mindset

Attention to detail

Fluent Spanish

Good communication in English

Job description

Cross Border Talents in Lisbon is looking for a Customer Service Representative to join their leading travel project. This role involves providing high-quality support to airline passengers, assisting with inquiries and reservations.

The ideal candidate will be fluent in Spanish, possess strong communication and problem-solving skills, and work 40 hours a week with a rotational schedule. A total compensation of €920 gross per month plus bonuses and allowances is offered.