German-speaking Travel Support Advisor | Relocation & Perks

Mercier Consultancy MD; Portugal; On-site; EUR 11,000 - 18,000; Full time

Benefits offered by this job

Fully Paid Training program

Fully Paid Relocation Package (flight,

Relocation support and networking

Job summary

Mercier Consultancy Group seeks a German Speaking Travel Support Advisor based in Bulgaria to join our international travel-partner team. You will handle inquiries, reservations, and post-booking support with a focus on quality and efficiency.

The role offers a competitive salary, fully paid training, relocation support, and a dynamic multicultural office environment in Bulgaria with growth opportunities in European travel.

Qualifications

• Native or fluent German (spoken and written) mandatory
• Strong proficiency in English
• Excellent communication skills and a passion for travel
• Previous experience in customer service, hospitality, or travel-related sectors advantageous
• Proven ability to navigate multiple software platforms simultaneously
• EU passport or legal right to work within the EU

Responsibilities

• Manage travel inquiries and reservations with precision
• Provide guidance on flight, hotel, and vehicle rental bookings
• Resolve complex scheduling issues and travel disruptions
• Act as a primary point of contact, delivering high-quality travel support
• Maintain detailed customer records and travel documentation
• Collaborate with global teams to ensure consistent service delivery
• Utilize internal booking systems to optimize itineraries and cost-efficiency

Skills

German language

English language

Customer service

Travel industry knowledge

Multitasking

Tools

Booking systems

CRM systems

Job description

Mercier Consultancy Group seeks a German Speaking Travel Support Advisor based in Bulgaria to join our international travel-partner team. You will handle inquiries, reservations, and post-booking support with a focus on quality and efficiency.

The role offers a competitive salary, fully paid training, relocation support, and a dynamic multicultural office environment in Bulgaria with growth opportunities in European travel.