German-Speaking Sales & Customer Experience Pro (Lisbon)

Workster; Lisboa; In loco; EUR 16.000 - 22.000; Tempo pieno

Descrizione del lavoro

Workster is recruiting German-speaking professionals to join an international customer experience team in Lisbon, supporting a leading automotive project. You will engage with customers, understand their needs, and identify suitable products and services to drive satisfaction and sales.

This role emphasizes customer interaction, relationship-building, and contributing to performance targets within a global environment.

Competenze

• German-speaking and English at B2/C1 level or above.
• Strong communication and interpersonal skills are essential.
• Customer-focused and commercially minded with a sales orientation.

Mansioni

• Manage customer interactions and understand needs.
• Provide professional support while identifying suitable products and services.
• Handle customer enquiries throughout the sales and service process.
• Build relationships and deliver a positive customer experience.
• Identify sales opportunities and recommend solutions.
• Follow up on requests and ensure timely resolution.
• Accurately update customer information in internal systems.
• Work towards customer satisfaction and commercial targets.

Conoscenze

German-speaking

Strong communication

Interpersonal skills

Customer-focused

Sales conversations

Problem-solving

Organisational skills

Digital tools

Strumenti

CRM systems

Descrizione del lavoro

Workster is recruiting German-speaking professionals to join an international customer experience team in Lisbon, supporting a leading automotive project. You will engage with customers, understand their needs, and identify suitable products and services to drive satisfaction and sales.

This role emphasizes customer interaction, relationship-building, and contributing to performance targets within a global environment.