German speaking Sales Advisor

The Lemon Consulting; Lisboa; Vor Ort; EUR 26.000 - 38.000; Vollzeit

Benefits dieser Stelle

German Language Allowance

Performance Bonus

Meal allowance

Health insurance

Continuous training and development

International working environment

Opportunity to grow within a global公司

Zusammenfassung

The Lemon Consulting in Lisbon, Portugal is hiring a Sales Advisor on-site for a full-time role. You will handle German-language customer interactions across phone, chat, and email, while delivering excellent service and resolving issues efficiently.

Required are native or near-native German and strong English (minimum B2), plus solid experience in customer service and KPI-driven environments. The role offers base salary, german language allowance, meal and health benefits, and growth

Qualifikationen

• Native or near-native German with English fluent (B2).
• Strong customer service across multiple channels.
• Excellent verbal and written communication with active listening.
• High computer literacy and confident with several systems.
• Strong multitasking and time management.

Aufgaben

• Handle inbound/outbound customer interactions via phone, chat, email.
• Deliver high-quality customer experience focused on satisfaction and resolution.
• Build and maintain positive relationships through clear, professional communication.
• Provide accurate information using internal tools and systems.
• Aim for individual and team KPIs in performance targets.
• Maintain detailed customer records and interaction documentation.
• Follow data protection policies and procedures.

Kenntnisse

German language

English proficiency

Customer service

Communication skills

Multitasking

Data handling

KPI-driven

Tools

CRM systems

Jobbeschreibung

Position: Sales Advisor

Location: lisbon

Work model: on site

Employment type: Full-time07:00–17:00

Remuneration: Base salary

DUTIES & RESPONSIBILITIES:

• Handle inbound and outbound customer interactions across phone, chat, and email channels
• Deliver a high-quality customer experience with a strong focus on satisfaction and resolution
• Build and maintain positive relationships through clear and professional communication
• Provide accurate and up-to-date information using internal tools and systems
• Achieve individual and team performance targets including call-handling KPIs
• Maintain detailed customer records, accounts, and interaction documentation
• Always follow communication procedures and data protection policies.

REQUIREMENTS:

• Native or near-native level in German, with fluency in English (minimum B2 level)
• Strong customer service and contact handling experience across multiple channels
• Excellent verbal and written communication skills with active listening ability
• High computer literacy and confidence working with several systems simultaneously
• Strong multitasking, time management, and prioritization skills
• Customer-focused mindset with awareness of sensitive data handling
• Ability to perform in a fast-paced, KPI-driven environment.

What do we offer?

Employment contract

Base Salary + German Language Allowance + Performance Bonus

Meal allowance

Health insurance

Continuous training and development

International working environment

Opportunity to grow within a global company