German Customer Advisor — Lisbon | Growth & Perks

speakit; Lisboa; In loco; EUR 18.000 - 26.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health Insurance (after 6m)

Meal Allowance

14 Payments per year

Paid Training

Career Progression

Multicultural Team

Descrizione del lavoro

Speakit in Lisbon, Portugal, is seeking a German-speaking customer support specialist who thrives in an international team. You will assist customers with orders, payments, deliveries, and returns, resolving inquiries quickly and professionally.

Requirements include fluent German, advanced English, excellent communication, problem-solving, and the ability to work under pressure. The role offers paid training, 14 payments per year, and a multicultural team environment.

Competenze

• Fluent German required.
• Advanced English required.
• Excellent communication skills.
• Strong problem-solving abilities.
• Team-oriented with ability to work independently.

Mansioni

• Assist customers with online orders, deliveries, payments and returns.
• Handle sensitive information in line with policies.
• Collaborate with internal teams, carriers and financial institutions to resolve issues.
• Proactively identify and escalate complex problems as needed.
• Maintain high customer satisfaction across channels.

Conoscenze

German fluency

Advanced English

Communication

Problem solving

Teamwork

Attention to detail

Descrizione del lavoro

Speakit in Lisbon, Portugal, is seeking a German-speaking customer support specialist who thrives in an international team. You will assist customers with orders, payments, deliveries, and returns, resolving inquiries quickly and professionally.

Requirements include fluent German, advanced English, excellent communication, problem-solving, and the ability to work under pressure. The role offers paid training, 14 payments per year, and a multicultural team environment.