German-Speaking Sales & Customer Service Specialist | Lisbon

Workster; Lisboa; In loco; EUR 16.000 - 22.000; Tempo pieno

Descrizione del lavoro

Workster is recruiting German-speaking professionals to join an international customer experience team in Lisbon, supporting a leading automotive project. You will engage with customers, understand their needs, and identify suitable products and services to drive satisfaction and sales.

This role emphasizes customer interaction, relationship-building, and contributing to performance targets within a global environment.

Competenze

• German-speaking and English at B2/C1 level or above.
• Strong communication and interpersonal skills are essential.
• Customer-focused and commercially minded with a sales orientation.

Mansioni

• Manage customer interactions and understand needs.
• Provide professional support while identifying suitable products and services.
• Handle customer enquiries throughout the sales and service process.
• Build relationships and deliver a positive customer experience.
• Identify sales opportunities and recommend solutions.
• Follow up on requests and ensure timely resolution.
• Accurately update customer information in internal systems.
• Work towards customer satisfaction and commercial targets.

Conoscenze

German-speaking

Strong communication

Interpersonal skills

Customer-focused

Sales conversations

Problem-solving

Organisational skills

Digital tools

Strumenti

CRM systems

Descrizione del lavoro

Workster is recruiting German-speaking professionals to join an international customer experience team in Lisbon, supporting a leading automotive project.

This is a great opportunity for someone who enjoys customer interaction, sales, building relationships and working in an international environment.

What will you do?

• Manage customer interactions and understand their needs
• Provide professional support while identifying suitable products and services
• Handle customer enquiries throughout the sales and service process
• Build strong relationships and deliver a positive customer experience
• Identify sales opportunities and recommend appropriate solutions
• Follow up on customer requests and ensure timely resolution
• Accurately update customer information and activities in internal systems
• Work towards customer satisfaction and commercial performance targets

What are we looking for?

• English at B2/C1 level or above
• Strong communication and interpersonal skills
• Customer-focused and commercially minded approach
• Confidence in handling sales conversations
• Good problem-solving and organisational skills
• Comfortable working with digital tools and internal systems
• Previous sales, customer service or contact centre experience is an advantage
• Reliable, proactive and results-oriented attitude

What’s in it for you?

• Monday–Friday working schedule
• Sales and customer service experience in a global environment
• Professional training and ongoing support
• Multicultural working environment