German-Speaking Customer Support Specialist — Braga

FH Collective - Academy; Braga; Presencial; EUR 14 000 - 18 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

14 salaries

€100 monthly bonus

Mon-Fri schedule

Resumo da oferta

FH Collective - Academy in Braga, Portugal, is seeking a German-speaking customer service professional for a Monday–Friday, on-site role. You will support German-speaking customers via phone, email, or chat and maintain accurate records in internal systems.

The ideal candidate is fluent in German (C2) with good English, has strong communication skills, and a customer-focused mindset. Prior CS experience is a plus.

Qualificações

• Native / C2 German + good English level.
• Strong communication skills.
• Customer-focused mindset.
• Previous customer service experience is a plus.

Responsabilidades

• Provide support to German-speaking customers via phone, email, or chat.
• Handle customer inquiries efficiently and professionally.
• Ensure high levels of customer satisfaction.
• Maintain accurate records in internal systems.

Conhecimentos

German (C2)

English (good)

Communication

Customer service

Descrição da oferta de emprego

FH Collective - Academy in Braga, Portugal, is seeking a German-speaking customer service professional for a Monday–Friday, on-site role. You will support German-speaking customers via phone, email, or chat and maintain accurate records in internal systems.

The ideal candidate is fluent in German (C2) with good English, has strong communication skills, and a customer-focused mindset. Prior CS experience is a plus.