German-Speaking Customer Support – Braga (On-Site)

Hiring International; Braga; On-site; EUR 22,000 - 30,000; Full time

Benefits offered by this job

Salary package

Private health insurance

Meal allowance

Relocation package (EU)

Training & career growth

Braga offices & multicultural teams

Job summary

Hiring International seeks a German-speaking Customer Service Representative to join our Braga, Portugal team on-site. You will engage with customers in German across phone, email, and chat, delivering friendly and professional support.

This role emphasizes problem solving, accuracy, and empathy, with opportunities for training and career growth within a multinational environment. Relocation support is available for EU citizens moving to Braga, including flight and accommodations.

Qualifications

• German language at native or C2 level; English at least B1/B2.
• Excellent communication and problem-solving abilities.
• Customer-first mindset with attention to detail.
• Adaptable to multicultural, fast-paced environments.
• Experience in customer service is a plus but not required.

Responsibilities

• Communicate with German-speaking customers via phone, email, and chat.
• Handle inquiries, solve problems, and ensure satisfaction.
• Guide users through processes and provide accurate information.
• Collaborate with internal departments to improve the customer experience.
• Maintain high service quality and achieve individual targets.

Skills

German language proficiency

Communication skills

Problem-solving

Customer focus

Adaptability

Job description

Hiring International seeks a German-speaking Customer Service Representative to join our Braga, Portugal team on-site. You will engage with customers in German across phone, email, and chat, delivering friendly and professional support.

This role emphasizes problem solving, accuracy, and empathy, with opportunities for training and career growth within a multinational environment. Relocation support is available for EU citizens moving to Braga, including flight and accommodations.