German-Speaking Customer Support Specialist Braga (On-site)

FH Collective Academy; Braga; On-site; EUR 10,714 - 12,833; Full time

Benefits offered by this job

Monthly bonus of €100

Stable Monday–Friday schedule

Job summary

A customer service academy in Braga is seeking a German-speaking Customer Service Specialist to join their team. This on-site role focuses on providing support to German-speaking customers via phone, email, or chat. The ideal candidate will have excellent communication skills, a customer-focused approach, and preferably some customer service experience. This position offers a stable Monday to Friday schedule, with a gross base salary of €1,055 monthly and additional bonuses.

Qualifications

• Experience in customer service is a plus.
• Strong communication skills in both German and English.

Responsibilities

• Provide support to German-speaking customers via phone, email, or chat.
• Handle customer inquiries efficiently and professionally.
• Ensure high levels of customer satisfaction.
• Maintain accurate records in internal systems.

Skills

Native / C2 German

Good English level

Strong communication skills

Customer-focused mindset

Job description

A customer service academy in Braga is seeking a German-speaking Customer Service Specialist to join their team. This on-site role focuses on providing support to German-speaking customers via phone, email, or chat. The ideal candidate will have excellent communication skills, a customer-focused approach, and preferably some customer service experience. This position offers a stable Monday to Friday schedule, with a gross base salary of €1,055 monthly and additional bonuses.