German Customer Support Specialist – Braga, Portugal

Cross Border Talents; Portugal; Presencial; EUR 13.000 - 20.000; Tempo integral

Benefícios oferecidos por esta vaga

Competitive salary

Performance bonus

Meal vouchers

Health insurance after 6 months

Airport pickup

Flight reimbursement

Resumo da vaga

Cross Border Talents in Portugal is seeking a German-speaking Customer Service representative to support customers in Braga/Aveiro. You will handle inbound calls, chats, and emails, resolving after-sales inquiries to ensure a high level of satisfaction.

The role offers a competitive salary, language bonus, meal vouchers, and private health insurance after 6 months, plus airport pickup and flight reimbursement for joining our global marketplace.

Qualificações

• Assist clients via inbound calls, chat, or email in the after-sales process by answering inquiries.
• Resolve product or service problems by clarifying customer complaints.
• Provide accurate, valid, and complete information using the right methods and tools.

Responsabilidades

• Assist clients via inbound calls, chat, or email in the after-sales process by answering inquiries.
• Inquiries regarding reservations and attending to potential requests.
• Resolve product or service problems by clarifying customer complaints.
• Provide accurate, valid, and complete information using the right methods and tools.

Conhecimentos

Inbound calls handling

Chat & email support

Customer issue resolution

Clear communication

Descrição da vaga

Cross Border Talents in Portugal is seeking a German-speaking Customer Service representative to support customers in Braga/Aveiro. You will handle inbound calls, chats, and emails, resolving after-sales inquiries to ensure a high level of satisfaction.

The role offers a competitive salary, language bonus, meal vouchers, and private health insurance after 6 months, plus airport pickup and flight reimbursement for joining our global marketplace.