German-Speaking Tech Support in Lisbon – On-Site Growth

Cbtalents; Lisboa; Presencial; EUR 18 000 - 24 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary package

Performance-based bonuses

Transport allowance

Private health insurance

Comprehensive paid training

Career growth opportunities

Modern work environment

Resumo da oferta

A leading customer support company in Lisbon is looking for a German-Speaking Support Specialist. In this full-time role, you will provide high-quality technical assistance to German-speaking users, troubleshoot issues, and guide customers through product functionalities. The ideal candidate will be fluent in German and have English proficiency. Benefits include a competitive salary, bonuses, and private health insurance, with a supportive training program to develop your skills further.

Qualificações

• Fluency in German and proficiency in English are essential.
• Candidates must have valid work eligibility documentation.
• Prior experience in technical support or customer service is a plus.

Responsabilidades

• Provide front-line technical support to German-speaking users.
• Diagnose and resolve various technical issues related to the platform.
• Guide users through product configurations and features.
• Document customer interactions and technical resolutions.
• Escalate complex issues to senior technical teams when needed.
• Maintain expertise on the platform's features and specifications.

Conhecimentos

Fluent German (C1/C2 level)

English proficiency at B2 level

Customer-centric attitude

Problem-solving skills

Descrição da oferta de emprego

A leading customer support company in Lisbon is looking for a German-Speaking Support Specialist. In this full-time role, you will provide high-quality technical assistance to German-speaking users, troubleshoot issues, and guide customers through product functionalities. The ideal candidate will be fluent in German and have English proficiency. Benefits include a competitive salary, bonuses, and private health insurance, with a supportive training program to develop your skills further.