German-Speaking Tech Support in Lisbon – On-Site Growth
Cbtalents
14 days+
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Benefits offered by this job
Job summary
A leading customer support company in Lisbon is looking for a German-Speaking Support Specialist. In this full-time role, you will provide high-quality technical assistance to German-speaking users, troubleshoot issues, and guide customers through product functionalities. The ideal candidate will be fluent in German and have English proficiency. Benefits include a competitive salary, bonuses, and private health insurance, with a supportive training program to develop your skills further.
Qualifications
- Fluency in German and proficiency in English are essential.
- Candidates must have valid work eligibility documentation.
- Prior experience in technical support or customer service is a plus.
Responsibilities
- Provide front-line technical support to German-speaking users.
- Diagnose and resolve various technical issues related to the platform.
- Guide users through product configurations and features.
- Document customer interactions and technical resolutions.
- Escalate complex issues to senior technical teams when needed.
- Maintain expertise on the platform's features and specifications.
Skills
Fluent German (C1/C2 level)
English proficiency at B2 level
Customer-centric attitude
Problem-solving skills
Job description
A leading customer support company in Lisbon is looking for a German-Speaking Support Specialist. In this full-time role, you will provide high-quality technical assistance to German-speaking users, troubleshoot issues, and guide customers through product functionalities. The ideal candidate will be fluent in German and have English proficiency. Benefits include a competitive salary, bonuses, and private health insurance, with a supportive training program to develop your skills further.
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