German-Speaking Customer Support Agent – Lisbon, Portugal (On-Site)

Cross Border Talents; Lisboa; Presencial; EUR 12.000 - 18.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Private health insurance

Relocation support to Lisbon

Training and coaching

Career progression

Descripción de la vacante

Cross Border Talents in Lisbon, Portugal, is seeking a German-speaking Customer Support Agent to join an on-site team. You will assist German-speaking customers via phone, email and chat, resolve technical or account issues, and provide high-quality service within an international team.

Work rotates in a 24/7 environment with full training and opportunities for career growth. Start ASAP with relocation support included.

Formación

• German-speaking capabilities to assist customers
• Strong communication and listening skills
• Ability to resolve technical or account issues quickly

Responsabilidades

• Support German-speaking customers via phone, email & chat
• Handle inquiries and resolve technical or account issues
• Deliver high-quality customer service in an international team
• Work rotating shifts in a structured 24/7 environment
• Full training and career growth opportunities provided

Conocimientos

German language

Customer service

Communication

Problem solving

Relocation readiness

Descripción del empleo

German-Speaking Customer Support Agent – Lisbon, Portugal (On-site)

Lisbon, Portugal (On-site)
€1,100/month (14 salaries) + bonuses + allowances
Start: ASAP

Relocation package included

• Support German-speaking customers via phone, email & chat
• Handle inquiries and resolve technical or account issues
• Deliver high-quality customer service in an international team
• Work rotating shifts in a structured 24/7 environment
• Full training and career growth opportunities provided

What you need

• Customer-focused and strong communication skills
• Basic computer skills and problem-solving mindset
• Must already be in Portugal or willing to relocate
• EU citizenship or valid Portuguese work permit

What you get

• Competitive monthly income up to approx. €1,450–€1,600 incl. allowances
• Paid training + continuous coaching
• Private health insurance
• Career progression within an international company
• Relocation support to Lisbon