Client Support Agent (German Speaking)

Nomadify; Portimão; Sur place; EUR 10 881 - 13 392; Plein temps

Avantages offerts par ce poste

Fully paid training

Relocation support

Young, energetic team environment

Résumé du poste

Nomadify is seeking a Client Support Agent in Portugal who speaks German. The role involves providing excellent customer support via phone, email, and live chat. Candidates should be fluent in German and have English skills at a B1 level or higher.

No prior experience is needed, and full training will be provided. The company offers a relocation package to assist in the transition to Portugal, fostering a multicultural team environment.

Qualifications

• Must hold EU citizenship or a valid work permit for Portugal.
• Fully prepared to relocate and work in Portugal.

Responsabilités

• Handle incoming customer requests via phone, email, or live chat.
• Provide professional support during every interaction.
• Deliver accurate and solution-driven responses to users.
• Maintain records of client interactions in the internal database.
• Follow established quality benchmarks in operations.
• Liaise with team members to solve complex cases.

Connaissances

Native or C1-C2 level proficiency in German

English language skills at a B1 level or higher

Willingness to learn

Comfortable working in a multicultural environment

Description du poste

Client Support Agent (German Speaking)

Location: Portugal

About the Role

Are you ready to take your career to a global stage? An international company operating in Portugal is looking for motivated German speakers to join our customer care division. If you love solving problems and want to gain international experience in a sunny European tech hub, this is your chance! No prior experience is needed—we provide everything you need to succeed.

Key Responsibilities

• Handle incoming customer requests efficiently via phone, email, or live chat.
• Provide exceptional, polite, and professional support during every interaction.
• Deliver accurate, actionable, and solution-driven responses to users.
• Register and maintain accurate records of client interactions in our internal database.
• Follow established quality benchmarks and operational team standards.
• Liaise with international team members when required to solve complex cases.

Requirements

• Native or C1-C2 level proficiency in German (fluent/bilingual).
• English language skills at a B1 level or higher.
• Fully prepared to relocate, live, and work in Portugal.
• A proactive, dependable individual with a strong willingness to learn.
• Comfortable working within a diverse, multicultural corporate setting.
• Must hold EU citizenship or a valid, existing work permit for Portugal.

What We Offer

• Salary: 975 € - 1200 € gross per month.
• Fully paid training and a structured onboarding period to set you up for success.
• A young, energetic, and multicultural team environment.
• Gain valuable corporate communication and business skills to fast-track your future.
• Relocation Support: We offer a dedicated relocation package to assist with your move. Full details regarding the process and benefits will be discussed during your interview.

Apply now and kickstart your international career in Portugal!