German & English-speaking Technical Customer Service – Lisbon

Cross Border Talents; Lisboa; Sur place; EUR 14 000 - 17 000; Plein temps

Avantages offerts par ce poste

Meal allowance

Relocation package

Performance bonus

Attendance bonus

Training and career growth

Résumé du poste

Cross Border Talents in Lisbon is seeking a Technical Customer Service Specialist to support customers in German and English with technical questions, helping them resolve issues quickly and clearly. A great opportunity to build a career in tech support within a dynamic, multicultural team.

The role is on-site in Lisbon, with rotating schedule and a gross salary of €1,100 per month paid 14 times a year, plus bonuses, meal allowance, relocation support including shared accommodation up to 12

Qualifications

• Fluent German (native or C1)
• Good English
• Strong communication and helping mindset
• Fast-paced environment; open to feedback
• EU citizenship or valid Portuguese residence permit

Responsabilités

• Assist customers in German and English with technical questions.
• Resolve issues quickly and clearly.
• Support customers to build a career in tech support.
• Collaborate with a multicultural, global customer experience team.

Connaissances

German language

English language

Communication skills

Description du poste

German & English-speaking Technical Customer Service

Lisbon, Portugal – On-site

WORK MODEL: On-site

LANGUAGE: German, English

SALARY: €1,100 gross/month, paid 14 times a year + bonuses

KEY INFORMATION

• Work model: On-site in Lisbon
• Schedule: Rotating. Monday to Friday between 08:00 and 20:00, weekends between 08:00 and 17:00, with 2 rotating days off – no night shifts
• Gross salary: €1,100 per month, 14 salaries per year
• Relocation: Relocation support and shared accommodation available

ABOUT THE LOCATION

Live and work in Lisbon, one of Europe's sunniest capitals. Enjoy the ocean, rich culture, great food and an international community, all in a city with a relaxed pace of life.

ABOUT THE POSITION

Join a global customer experience company in Lisbon as a Technical Customer Service Specialist. You'll support customers in German and English with technical questions, helping them solve issues quickly and clearly. A great opportunity to build a career in tech support within a dynamic, multicultural team.

WHAT WE OFFER

• €1,100 gross per month, paid 14 times a year
• Meal allowance of €7.63 net per working day
• Performance bonus and attendance bonus
• Relocation package: shared apartment with colleagues for up to 12 months, utilities included (€280/month deducted from salary)
• Training and career growth in an international environment

REQUIREMENTS

• Fluent German (native or C1)
• Good English
• Strong communication skills and a passion for helping others
• Comfortable in a fast-paced environment and open to feedback
• EU citizenship or a valid Portuguese residence permit