German-Speaking Customer Service Advisor Lisbon, Portugal (On-site)

Cross Border Talents; Lisboa; Presencial; EUR 12 331 - 16 684; Tempo integral

Resumo da oferta

Cross Border Talents in Lisbon, Portugal is hiring a German-speaking Customer Service Advisor to join an on-site team. You will support German-speaking customers via phone, email and chat, delivering friendly, accurate service every day.

Fluency in German and good English, plus a proactive mindset and basic computer skills, are required. This entry-level, full-time role offers hands-on training and a path into customer support in Europe’s vibrant capital.

Qualificações

• Native or fluent German (C1/C2)
• Good English communication (B2+)
• Customer-oriented mindset with strong communication skills
• Basic computer proficiency
• Ability to work on-site in Lisbon, Portugal

Responsabilidades

• Handle inquiries across phone, email, and chat
• Provide fast, accurate, and professional support to German-speaking customers
• Be the go-to voice for the German-speaking customer base

Conhecimentos

German language

English proficiency

Customer-oriented

Basic computer skills

On-site Lisbon

Descrição da oferta de emprego

German-Speaking Customer Service Advisor

Lisbon, Portugal (On-site)

On-site | Full-time | Entry Level | Customer Service | €1,300 gross/month

Job Description

Move to Lisbon and build your career while putting your German language skills to work every day. We're looking for a dedicated, customer-focused German-Speaking Customer Service Advisor to join a supportive team and become the go‑to voice for a German-speaking customer base.

As the primary point of contact, you'll handle inquiries and resolve issues across phone, email, and chat, delivering fast, accurate, and professional support that keeps customers coming back. If you're a proactive communicator who genuinely enjoys helping people, and you're fluent in both German and English, this is your chance to combine meaningful work with life in one of Europe's most vibrant cities.

Requirements

Critical Requirements

• Native or fluent German (C1/C2 level)
• Good English communication skills (B2+ level)
• Customer-oriented mindset with strong communication skills
• Basic computer proficiency
• Ability to work on‑site in Lisbon, Portugal

Important Requirements

• Previous customer service experience is an advantage