Client Support Representative (German Speaking)

Nomadify; Porto; Presencial; EUR 10 881 - 13 392; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Fully paid training

Relocation support

Energetic team environment

Resumo da oferta

Nomadify, based in Porto, Portugal, is seeking a Client Support Representative who is fluent in German. In this role, you'll handle customer requests via various channels and provide professional support. Training is provided, and there's a relocation package for prospective candidates.

You will be joining a multicultural team where you can develop vital communication skills in a dynamic environment. Apply today to elevate your international career!

Qualificações

• Fluent in German at native or C1-C2 level.
• Proficient in English at B1 level or higher.
• Prepared to relocate and live in Portugal.
• Willingness to learn in a diverse corporate environment.

Responsabilidades

• Handle incoming customer requests via phone, email, or live chat.
• Provide polite and professional support.
• Deliver actionable responses to users.
• Maintain accurate records of client interactions.
• Follow quality benchmarks and operational standards.
• Liaise with international team members for complex cases.

Conhecimentos

German (C1-C2)

English (B1)

Proactive learning

Dependability

Descrição da oferta de emprego

Client Support Representative (German Speaking)

Location: Portugal

About the Role

Are you ready to take your career to a global stage? An international company operating in Portugal is looking for motivated German speakers to join our customer care division. If you love solving problems and want to gain international experience in a sunny European tech hub, this is your chance! No prior experience is needed—we provide everything you need to succeed.

Key Responsibilities

• Handle incoming customer requests efficiently via phone, email, or live chat.
• Provide exceptional, polite, and professional support during every interaction.
• Deliver accurate, actionable, and solution-driven responses to users.
• Register and maintain accurate records of client interactions in our internal database.
• Follow established quality benchmarks and operational team standards.
• Liaise with international team members when required to solve complex cases.

Requirements

• Native or C1-C2 level proficiency in German (fluent/bilingual).
• English language skills at a B1 level or higher.
• Fully prepared to relocate, live, and work in Portugal.
• A proactive, dependable individual with a strong willingness to learn.
• Comfortable working within a diverse, multicultural corporate setting.
• Must hold EU citizenship or a valid, existing work permit for Portugal.

What We Offer

• Salary: 975 € - 1200 € gross per month.
• Fully paid training and a structured onboarding period to set you up for success.
• A young, energetic, and multicultural team environment.
• Gain valuable corporate communication and business skills to fast-track your future.
• Relocation Support: We offer a dedicated relocation package to assist with your move. Full details regarding the process and benefits will be discussed during your interview.

Apply now and kickstart your international career in Portugal!