Customer Resolutions Coordinator – German Speaking

Nomadify; Barreiro; On-site; EUR 10,881 - 13,392; Full time

Benefits offered by this job

Salary: €975–€1200 gross/month

Fully paid training and onboarding

Relocation package

Multicultural team environment

Job summary

Nomadify is seeking German-speaking customer care specialists to join our international team in Portugal. No prior experience is required as comprehensive training is provided, and you will engage with customers via phone, email, or chat.

You must be fluent in German (native or C1-C2) with English at least B1, be eligible to work in the EU, and willing to relocate to Portugal. We offer a €975–€1200 gross monthly salary, relocation support, and a lively multicultural environment.

Qualifications

• Fluent in German (native or C1-C2) and good English (B1+)
• Willingness to relocate to Portugal and work in a multicultural environment
• No prior experience required; full training provided
• EU citizenship or valid Portugal work permit required

Responsibilities

• Handle incoming customer requests via phone, email, or live chat
• Provide polite and professional support in every interaction
• Deliver accurate, actionable responses to users
• Register and maintain records of client interactions in internal systems
• Follow quality benchmarks and team standards
• Collaborate with international team members to solve complex cases

Skills

German

English

Job description

About the Role

Are you ready to take your career to a global stage? An international company operating in Portugal is looking for motivated German speakers to join our customer care division. If you love solving problems and want to gain international experience in a sunny European tech hub, this is your chance!

No prior experience is needed—we provide everything you need to succeed.

Location

Portugal

Key Responsibilities

• Handle incoming customer requests efficiently via phone, email, or live chat.
• Provide exceptional, polite, and professional support during every interaction.
• Deliver accurate, actionable, and solution-driven responses to users.
• Register and maintain accurate records of client interactions in our internal database.
• Follow established quality benchmarks and operational team standards.
• Liaise with international team members when required to solve complex cases.

Requirements

• Native or C1-C2 level proficiency in German (fluent/bilingual).
• English language skills at a B1 level or higher.
• Fully prepared to relocate, live, and work in Portugal.
• A proactive, dependable individual with a strong willingness to learn.
• Comfortable working within a diverse, multicultural corporate setting.
• Must hold EU citizenship or a valid, existing work permit for Portugal.

What We Offer

• Salary: 975 € - 1200 € gross per month.
• Fully paid training and a structured onboarding period to set you up for success.
• A young, energetic, and multicultural team environment.
• Gain valuable corporate communication and business skills to fast-track your future.
• Relocation Support: We offer a dedicated relocation package to assist with your move. Full details regarding the process and benefits will be discussed during your interview.

Apply now and kickstart your international career in Portugal!