Client Experience Associate – German Speaking

Nomadify; Barreiro; On-site; EUR 10,881 - 13,392; Full time

Benefits offered by this job

Relocation package

Fully paid training

Multicultural team

Job summary

Nomadify is seeking German-speaking customer care specialists to join our international team in Portugal. You will handle inquiries via phone, email, or live chat, delivering accurate, courteous, and solution-driven support to a global user base.

English skills at B1+ are required, and you must be prepared to relocate and work in Portugal, with EU citizenship or valid work permit. We provide fully paid training, a structured onboarding period, and a dynamic, multicultural environment in a sunny

Qualifications

• German language proficiency at native or C1-C2 level.
• English language skills at B1 level or higher.
• Must hold EU citizenship or valid work permit for Portugal.
• Willingness to relocate to Portugal.

Responsibilities

• Handle incoming customer requests efficiently via phone, email, or live chat.
• Provide exceptional, polite, and professional support during every interaction.
• Deliver accurate, actionable, and solution-driven responses to users.
• Register and maintain accurate records of client interactions in our internal database.
• Follow established quality benchmarks and operational team standards.
• Liaise with international team members when required to solve complex cases.

Skills

German language

English language

Job description

About The Role

Are you ready to take your career to a global stage? An international company operating in Portugal is looking for motivated German speakers to join our customer care division. If you love solving problems and want to gain international experience in a sunny European tech hub, this is your chance!

No prior experience is needed—we provide everything you need to succeed.

Responsibilities

• Handle incoming customer requests efficiently via phone, email, or live chat.
• Provide exceptional, polite, and professional support during every interaction.
• Deliver accurate, actionable, and solution-driven responses to users.
• Register and maintain accurate records of client interactions in our internal database.
• Follow established quality benchmarks and operational team standards.
• Liaise with international team members when required to solve complex cases.

Requirements

• Native or C1-C2 level proficiency in German (fluent/bilingual).
• English language skills at a B1 level or higher.
• Fully prepared to relocate, live, and work in Portugal.
• A proactive, dependable individual with a strong willingness to learn.
• Comfortable working within a diverse, multicultural corporate setting.
• Must hold EU citizenship or a valid, existing work permit for Portugal.

What We Offer

• Salary: 975 € - 1200 € gross per month.
• Fully paid training and a structured onboarding period to set you up for success.
• A young, energetic, and multicultural team environment.
• Gain valuable corporate communication and business skills to fast-track your future.
• Relocation Support: We offer a dedicated relocation package to assist with your move. Full details regarding the process and benefits will be discussed during your interview.

Location: Portugal