Customer Service Specialist – German Speaking

Nomadify; Faro; Presencial; EUR 10 881 - 13 392; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Fully paid training

Structured onboarding

Relocation support

Resumo da oferta

Nomadify is seeking a Customer Service Specialist fluent in German to join their team in Portugal. This is a great opportunity for motivated individuals who want to solve problems and gain international experience in a vibrant tech hub.

You will handle customer interactions through multiple channels, ensuring a high level of service. The position offers a salary between 975 € and 1200 € gross per month, alongside training and relocation support.

Qualificações

• Must hold EU citizenship or a valid work permit for Portugal.
• Must be comfortable in a multicultural work environment.
• Must be proactive and willing to learn.

Responsabilidades

• Handle incoming customer requests via phone, email, or live chat.
• Provide exceptional customer support.
• Deliver accurate solutions to users.
• Maintain records of client interactions.
• Meet established quality benchmarks.
• Liaise with international team members for complex cases.

Conhecimentos

German proficiency (C1-C2)

English proficiency (B1)

Problem-solving skills

Communication skills

Descrição da oferta de emprego

Job Title: Customer Service Specialist – German Speaking

Location: Portugal

About the Role

Are you ready to take your career to a global stage? An international company operating in Portugal is looking for motivated German speakers to join our customer care division. If you love solving problems and want to gain international experience in a sunny European tech hub, this is your chance! No prior experience is needed—we provide everything you need to succeed.

Key Responsibilities

• Handle incoming customer requests efficiently via phone, email, or live chat.
• Provide exceptional, polite, and professional support during every interaction.
• Deliver accurate, actionable, and solution-driven responses to users.
• Register and maintain accurate records of client interactions in our internal database.
• Follow established quality benchmarks and operational team standards.
• Liaise with international team members when required to solve complex cases.

Requirements

• Native or C1-C2 level proficiency in German (fluent/bilingual).
• English language skills at a B1 level or higher.
• Fully prepared to relocate, live, and work in Portugal.
• A proactive, dependable individual with a strong willingness to learn.
• Comfortable working within a diverse, multicultural corporate setting.
• Must hold EU citizenship or a valid, existing work permit for Portugal.

What We Offer

• Salary: 975 € - 1200 € gross per month.
• Fully paid training and a structured onboarding period to set you up for success.
• A young, energetic, and multicultural team environment.
• Gain valuable corporate communication and business skills to fast-track your future.
• Relocation Support: We offer a dedicated relocation package to assist with your move. Full details regarding the process and benefits will be discussed during your interview.